How AI + Salesforce Service Cloud Transform the Contact Center
“Customers don’t call to be heard. They call to be helped.” We’ve all been there: waiting on hold, repeating the same issue to multiple agents, and leaving more frustrated than…
How Salesforce Service Cloud Fuels Your ROI
To consolidate and organize customer data like contact information, account information, and others, a business of any size can use CRM. CRMs are capable of fetching information from various channels…