Salesforce Consulting in Dubai
Summit Partner for Multi Cloud, AI & Implementation
ETG Digital is a Top Salesforce Consulting Company in Dubai, delivering strategy, implementation, and Agentforce + Data Cloud integrations across Commerce Cloud, Revenue Cloud, and Service Cloud. Trusted Salesforce partners in Dubai for enterprise transformation and measurable ROI.
Why Choose ETG Digital — Top Salesforce Partner in Dubai
As one of the top Salesforce consulting companies in the UAE, ETG Digital combines Summit-level accreditation with a local Dubai delivery team. We design secure, scalable architectures and deliver measurable results across eCommerce, IT, and operations.
Summit-Level Expertise
Certified cross-cloud specialists for Commerce, Data, Marketing, Service, and Revenue Cloud.
Local UAE Presence
Dubai-based consultants aligned to regional compliance, languages, and market needs.
AI & Agentforce
Operationalize AI with Agentforce and Einstein for faster case resolution and personalized journeys.
Salesforce Consulting & Implementation Services
Salesforce Commerce Cloud Implementation
Launch and scale unified eCommerce with headless storefronts, OMS/ERP/Payment integrations, and performance optimization.
- Migrations from legacy/Shopify to Commerce Cloud
- Multi-site, multi-locale catalogs for GCC
- Conversion rate & page speed optimization
Salesforce Data Cloud Consulting Services
Unify data, resolve identities, and activate segments in real time for Marketing Cloud and Service Cloud.
- Data model, ingestion, identity resolution
- Consent & governance aligned to UAE regulations
- AI-driven insights to personalize journeys
Agentforce & Einstein AI Integration
Deploy AI copilots, knowledge, summarization, and secure automation across service and sales operations.
- Agentforce setup & governance
- Bot & workflow orchestration
- Telemetry & continuous improvement
Revenue Cloud (CPQ & Billing) Implementation
Standardize pricing, accelerate quote-to-cash, and automate renewals and subscriptions.
- CPQ configuration & approvals
- Billing, taxation, invoicing integrations
- Revenue analytics & forecasting
Marketing Cloud Consulting
Build cross-channel journeys with real-time triggers from Data Cloud and product catalogs.
- Journey Builder, Personalization, Intelligence
- WhatsApp/SMS/Email orchestration for GCC
- Attribution & uplift measurement
Service & Sales Cloud Transformation
Case management, digital channels, field service, and guided selling—integrated with Agentforce.
- Omnichannel, SLAs, knowledge management
- Lead routing, playbooks, forecasting
- Data governance & security
Enterprise Outcomes We Deliver
- What it means for Dubai UAE teams
- Localized catalogs, faster DX, GCC payments & logistics
- What it means for Dubai UAE teams
- Personalized journeys across Arabic & English channels
- What it means for Dubai UAE teams
- AI summaries, auto-routing, intent detection
- What it means for Dubai UAE teams
- Reduced errors, automated renewals & invoicing
Case Study: Retail Digital Transformation in the UAE
Challenge : Legacy commerce platform, fragmented data, slow mobile performance.
Solution : Migration to Salesforce Commerce Cloud with Data Cloud unification and Marketing Cloud activation; Agentforce for service.
Results : 22% higher conversion, 40% faster page loads, unified consent & identity management.
ETG Digital's Salesforce Solutions Across Leading Industries in Dubai
Ready to accelerate your Salesforce roadmap in Dubai?
Speak with our certified consultants about Salesforce Commerce Cloud, Data Cloud, Marketing Cloud, Service Cloud, Revenue Cloud, and Agentforce AI.
Dubai Salesforce Implementation & Integration Services – ETG Digital Clients
Keep up with the latest service trends, insights, and conversations
Salesforce Consulting in Dubai — FAQs
ETG Digital delivers expert Salesforce Implementation Services in Dubai, offering customized CRM solutions to optimize workflows, enhance customer engagement, and accelerate business growth.
Who are the top Salesforce partners in Dubai?
ETG Digital is a Salesforce Summit Partner in Dubai delivering multi-cloud consulting, implementation, and AI-driven integrations.
Why choose ETG Digital as your Salesforce implementation partner?
Local delivery, certified multi-cloud team, and an ROI-first methodology from strategy through optimization.
Which Salesforce products do you specialize in?
Commerce Cloud, Data Cloud, Marketing Cloud, Revenue Cloud, Service Cloud, and Agentforce AI.
How do you ensure successful implementation?
Five-step delivery model — discovery, architecture, build, enablement, and continuous optimization.
Do you provide managed services?
Yes — admin support, enhancements, and optimization to maximize adoption and ROI.
Can you integrate Agentforce and Data Cloud?
Yes — we design secure, scalable integrations for AI assistants and real-time data activation.