Salesforce Summit Partner in Saudi Arabia for Multi-Cloud & AI
ETG Digital is a leading Salesforce consulting firm in Saudi Arabia, specializing in Salesforce strategy, implementation, and seamless Agentforce + Data Cloud integrations. We provide expert solutions across Commerce Cloud, Revenue Cloud, and Service Cloud to help businesses scale and optimize their Salesforce ecosystem.
With a proven track record of delivering measurable ROI, ETG Digital is trusted by top enterprises in Riyadh, Jeddah, and Dammam. Our services are aligned with Vision 2030, driving digital transformation, operational efficiency, and business growth across key industries in Saudi Arabia.
Verified Expertise — Your Local Salesforce Summit Partner in KSA
As a top Salesforce consulting firm in Saudi Arabia, ETG Digital blends Summit-level expertise with a local presence in Riyadh. We design scalable Salesforce architectures and deliver results across eCommerce, IT, and business operations, helping businesses in Riyadh, Jeddah, and Dammam drive digital transformation and align with Vision 2030.
Summit-Level Expertise
Certified experts across Salesforce Commerce Cloud, Data Cloud, Marketing Cloud, Service Cloud, and Revenue Cloud.
Local Saudi Presence
Delivery teams aligned to Saudi regulations, data residency, Arabic language, and market needs.
AI & Agentforce
Leverage Agentforce and Einstein AI to accelerate issue resolution and create personalized customer journeys.
Measurable results across Salesforce solutions driving business growth.
Salesforce consulting and implementation services for seamless cloud solutions and digital transformation.
Salesforce Commerce Cloud Implementation in Saudi
Accelerate and scale unified B2B and B2C commerce experiences tailored for businesses across Saudi Arabia and the GCC region.
- Migrate from legacy platforms & Shopify to Commerce Cloud
- Headless storefronts, multi-site & multi-locale catalogs
- Integrate ERP, OMS, payments, and logistics
- Boost conversion rates and page speed
Salesforce Data Cloud Consulting in Saudi Arabia
Unify and activate enterprise data to deliver real-time customer insights across all Salesforce Clouds, empowering businesses in Saudi Arabia.
- Data modeling and identity resolution
- Compliance with Saudi regulations on data
- Real-time segmentation for Marketing & Service Cloud
- AI insights for personalization and analytics
Agentforce & Einstein AI Integration for Saudi Enterprises
Leverage advanced AI solutions across sales and service with Salesforce Agentforce and Einstein AI to drive business efficiencies in Saudi Arabia.
- Setup and governance of Agentforce
- AI copilots for agents and sales teams
- Case summarization, intent detection, and auto-routing
- AI telemetry and continuous optimization
Revenue Cloud (CPQ & Billing) Implementation for Saudi Arabia
Streamline quote-to-cash processes and standardize pricing for complex enterprise sales in the Saudi market using Revenue Cloud.
- CPQ configuration and guided selling
- Manage subscriptions and renewals
- Integrate billing, taxation, and invoicing
- Revenue analytics and forecasting
Salesforce Marketing Cloud Consulting for Saudi Arabia
Build dynamic cross-channel customer journeys driven by real-time data and personalized messaging for audiences in Saudi Arabia.
- Journey Builder, Personalization, and AI
- WhatsApp, SMS, and Email for Saudi audiences
- Triggered messaging from Data Cloud
- Attribution modeling and uplift measurement
Service & Sales Cloud Transformation in Saudi Arabia
Modernize customer engagement and sales execution for businesses in Saudi Arabia with intelligent automation and cloud-based solutions.
- Omnichannel service, SLAs, and knowledge base
- Field Service and digital channels
- Lead routing, sales playbooks, and forecasting
- Enterprise security and data governance compliance
Key Business Outcomes Delivered with Salesforce Solutions
- What it means for Dubai UAE teams
- Localized catalogs, faster digital experiences, and integration with Saudi payment systems.
- What it means for Dubai UAE teams
- Real-time data activation across Arabic and English channels.
- What it means for Dubai UAE teams
- AI-driven case summaries, intent detection, and automated routing.
- What it means for Dubai UAE teams
- Automated pricing, renewals, and invoicing for Saudi enterprises.
Case Study: Manufacturing & Distribution Transformation in Saudi Arabia
Challenge : A large Saudi manufacturing and distribution enterprise struggled with disconnected sales systems, manual CPQ processes, limited forecasting accuracy, and poor visibility across dealers and distributors.
Solution : ETG Digital implemented Salesforce Sales Cloud and Revenue Cloud (CPQ & Billing), integrated with ERP and inventory systems, unified customer and partner data using Data Cloud, and enabled Agentforce AI for sales assistance and forecasting insights.
Results
- 30% faster quote-to-cash cycle
- Significant reduction in pricing and configuration errors
- Improved dealer and distributor visibility across Saudi regions
- AI-driven forecasting accuracy and pipeline confidence
Industries We Serve in Saudi Arabia
Ready to Fast-Track Your Salesforce Transformation in Saudi Arabia?
Connect with Our Certified Consultants to Explore Salesforce Solutions: Commerce Cloud, Data Cloud, Marketing Cloud, Service Cloud, Revenue Cloud, and Agentforce AI for Saudi Arabia.
Salesforce Implementation & Integration Services in Saudi Arabia – ETG Digital Clients
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Salesforce Consulting in Saudi Arabia — FAQs
ETG Digital provides expert Salesforce implementation services across Saudi Arabia, delivering customized CRM solutions to streamline workflows, improve customer engagement, and drive business growth. We specialize in tailoring Salesforce Cloud solutions for businesses in Riyadh, Jeddah, and Dammam, helping them optimize their operations and enhance digital transformation.
Who are the top Salesforce consulting partners in Saudi Arabia?
ETG Digital is a Salesforce Summit Partner in Saudi Arabia providing enterprise Salesforce consulting, multi-cloud implementations, and AI-powered solutions across Commerce Cloud, Data Cloud, Service Cloud, Sales Cloud, Marketing Cloud, Revenue Cloud, and Agentforce.
Do you provide Salesforce implementation services in Riyadh, Jeddah, and Dammam?
Yes. We deliver Salesforce consulting and implementation services across Riyadh, Jeddah, Dammam, and the wider Kingdom of Saudi Arabia, supporting both on-site and remote enterprise delivery models.
Which Salesforce clouds do you specialize in?
We specialize in Salesforce Commerce Cloud (B2B & B2C), Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, Revenue Cloud (CPQ & Billing), and Agentforce AI integrations.
Can Salesforce Data Cloud be implemented in compliance with Saudi data regulations?
Yes. ETG Digital designs Salesforce Data Cloud architectures aligned with Saudi data residency, consent management, and governance requirements, including secure integrations with Hyperforce-enabled environments.
Do you offer Agentforce and Salesforce AI implementation in Saudi Arabia?
Absolutely. We implement Agentforce and Einstein AI to enable AI copilots, intelligent automation, case summarization, intent detection, and predictive insights across sales and service operations.
Do you support Salesforce Commerce Cloud for B2B and B2C businesses in KSA?
Yes. We implement Salesforce Commerce Cloud for both B2B and B2C enterprises in Saudi Arabia, including headless commerce, multi-site catalogs, localized pricing, payments, and logistics integrations.