ETG Digital White Logo
Menu

  • Data 360 Accelerator

Unlock Revenue Growth with ETG’s
Retail Data 360 Accelerator

Unify your Salesforce Data 360, ecommerce, POS, and marketing data to deliver real-time, AI-powered customer experiences that increase conversion, AOV, and retention.

  • Activate first-party data for personalized journeys across Clouds.
  • Use prebuilt loyalty, propensity, and affinity models.
  • Launch top use cases fast: abandoned cart recovery, VIP routing, dynamic merchandising.
Request a Consultation
Data 360 Accelerator
Real-Time Behavioral Intelligence

Real-Time Behavioral Intelligence

Detect high-value orders, session intent, and cart risk in real time to trigger timely interventions.

Loyalty Program Optimization

Loyalty Program Optimization

Use Customer Lifetime Value (CLV) and engagement signals to refine tiers, rewards, and offers.

Browse & Cart Recovery

Browse & Cart Recovery

Re-engage visitors with targeted email, SMS, and onsite experiences fueled by Data Cloud segments.

AI Product Recommendations

AI Product Recommendations

Deliver predictive, context-aware recommendations based on affinity, inventory, and margin.

Promotion & Assortment Analytics

Promotion & Assortment Analytics

Identify best-selling products, campaign uplift, and promotion ROI to guide merchandising.

Unified Retail Data Across Channels

Unified Retail Data Across Channels

Connect ecommerce, stores, marketplace, and service data into a single, trusted Customer 360.

Retail Data 360 Integration & Optimization Services

As a Salesforce Summit Partner, ETG helps retailers and ecommerce brands transform customer experiences using Salesforce Data 360 and Commerce Cloud. Our Retail Data 360 Accelerator includes prebuilt integrations, data models, and use cases so your team can move from disconnected systems to real-time, AI-powered journeys faster. We support your full lifecycle from data onboarding and schema design to activation, optimization, and ongoing managed services.

Data 360 Implementation

  • Data model and schema design for retail & ecommerce

  • Source system integration (Commerce, POS, OMS, CRM)

  • Identity resolution and unified customer profiles

  • Prebuilt segments for loyalty, churn risk, and high-value buyers

Activation & Personalization

  • Real-time triggers for high-value orders and cart events

  • Connected journeys across Marketing Cloud & Journey Builder

  • AI-powered product recommendations in Commerce Cloud and Shopify

  • VIP routing and personalized service in Service Cloud and Agentforce

Managed Support & Optimization

  • Ongoing performance tuning and data quality monitoring

  • Experimentation, A/B testing, and uplift analysis

  • New use case rollout (BOPIS, subscriptions, marketplaces)

  • Dashboards for revenue, retention, and campaign performance

Why ETG Digital is a Leading Salesforce Data 360 Partner

From strategy to implementation and optimization, ETG delivers Data 360 solutions purpose-built for retail and ecommerce. Our accelerator reduces risk, accelerates time-to-value, and turns your data into measurable business outcomes.

Talk to an Expert

Scale Data-Driven Commerce Across Every Channel

Our Retail Data 360 Accelerator is designed for brands operating across online, store, marketplace, and wholesale channels.

Fashion & Apparel

Beauty & Personal Care

Grocery & Specialty Food

Electronics & Consumer Goods

Home & Lifestyle

Luxury & D2C Brands

Top brands trust Data 360 to fuel their marketing transformation and drive growth.

Keep up with the latest service trends, insights, and conversations

Retail Data 360FAQs

This FAQ answers common questions about Retail Data 360, a platform that helps businesses deliver seamless and personalized online shopping experiences.

What is the ETG Retail Data Cloud Accelerator?
Our accelerator is a pre-packaged set of data models, integrations, and use cases built on Salesforce Data Cloud for retailers and ecommerce brands. It helps you unify customer data, deploy real-time personalization, and activate insights across Commerce Cloud, Marketing Cloud, and Service Cloud faster and with lower risk.
The accelerator integrates with Salesforce Commerce Cloud, Shopify, Marketing Cloud, Service Cloud, POS systems, OMS, and other data sources. We connect your ecommerce, stores, marketplaces, and service channels into a unified Customer 360 in Data Cloud.
Retailers typically see higher conversion rates, reduced cart abandonment, increased average order value, improved loyalty engagement, and better promotion ROI. Because we use pre-built patterns, you also reduce implementation time and total cost of ownership.
Timelines depend on data complexity and scope, but most retailers see their first live use cases—such as abandoned cart recovery or loyalty optimization—in a matter of weeks, not months. We’ll define a roadmap tailored to your landscape and goals.
Yes. ETG provides managed support for Data Cloud, Commerce Cloud, and Marketing Cloud, including monitoring, optimization, new use case rollout, and continuous experimentation to maximize ROI from your data investment.