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  • Order Management System Accelerator

Streamline High-Volume
E-Commerce with a Modern OMS

Consolidate orders, inventory, and fulfillment across every channel with an OMS accelerator designed for Salesforce-powered eCommerce, retail, and B2B brands.

  • Built for Commerce & Service Leaders

OMS Accelerator for Salesforce Commerce Cloud

Unify digital orders, stores, marketplaces, and 3PLs into a single, intelligent order management hub.
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Key OMS Capabilities

Unify Orders, Inventory, and Fulfillment

Replace fragmented systems with a central OMS that orchestrates orders across ecommerce, marketplaces, retail stores, and distribution centers.

Centralized Order Management

Centralized Order Management

Manage every order from a single dashboard, with full lifecycle visibility from capture to delivery and returns.

Real-Time Inventory

Real-Time Inventory

Sync inventory across warehouses, stores, and 3PLs to prevent overselling and reduce stock-outs.

Smart Fulfillment Routing

Smart Fulfillment Routing

Automatically route orders to the optimal fulfillment node based on proximity, stock, and SLAs.

Returns & Reverse Logistics

Returns & Reverse Logistics

Standardize returns, exchanges, and refunds with configurable workflows that protect margin.

OMS SERVICES

OMS Integration, Implementation & Support

Our OMS Accelerator goes beyond technology. We integrate it with your ecommerce stack, automate workflows, and provide ongoing optimization so you see measurable ROI.

Implementation & Integration Services

  • Strategy, solution design, and implementation of OMS for B2B/B2C eCommerce.

  • Deep integrations with Salesforce Commerce Cloud, Service Cloud, and ERP.

  • Channel consolidation across web, mobile, marketplaces, and retail.

  • Configuration of order workflows, SLAs, routing rules, and exception handling.

Managed Support & Optimization

  • 24/7 monitoring and support for critical OMS and fulfillment operations.

  • Continuous performance tuning across order routing, inventory sync, and shipping.

  • New feature rollout support for peak seasons and new channels.

  • Data-driven recommendations to reduce fulfillment cost and improve delivery speed.

Why ETG Digital for Your OMS Transformation?

As a Salesforce Summit Partner, we combine platform expertise with deep fulfillment experience to implement OMS solutions that reduce cost-to-serve and unlock omnichannel growth.

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See the OMS Accelerator in Action

Explore how the OMS Accelerator centralizes orders, syncs inventory in real time, and automates fulfillment routing. See the end-to-end flow from order capture through shipping, notifications, and returns — all inside a single pane of glass.

Benefits of Our OMS Accelerator

  • Reduce fulfillment costs with intelligent, rules-driven routing.

  • Improve delivery speed by using the closest, best-stocked location.

  • Prevent overselling with accurate, unified inventory visibility.

  • Increase operational efficiency by eliminating manual order handling.

  • Ensure on-time delivery and clear order tracking.

  • Standardize returns and exchanges to reduce churn and protect margin.

Who Can Benefit?

  • Brands scaling B2C, D2C, or B2B eCommerce volumes.

  • Retailers using Salesforce Commerce Cloud, Service Cloud, or multi-platform commerce.

  • Enterprises orchestrating inventory across warehouses, stores, and 3PLs.

  • Companies migrating from legacy or home-grown order management tools.

Top leaders rely on theOMS Accelerator to manage orders efficiently and accurately.

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OMS Accelerator FAQs

This FAQ covers common questions about the OMS Accelerator, built to help brands quickly implement a streamlined, high-performance order management system.

What is an Order Management System (OMS)?
An Order Management System (OMS) is the central hub that manages orders, inventory, fulfillment, shipping, and returns across channels. Our OMS Accelerator is a pre-configured, Salesforce-ready solution built for fast implementation and scalability.
The accelerator is designed to integrate seamlessly with Salesforce Commerce Cloud and Service Cloud, connecting orders, customer service, and logistics while leveraging existing data models and workflows.
It’s ideal for growing B2B and B2C brands, retailers with multi-location inventory, and enterprises replacing legacy order management solutions with a modern, API-driven platform.