• Salesforce Agentforce AI powered solutions

    Salesforce Agentforce Implementation Partner

Enterprise-Ready Salesforce Agentforce AI for Sales, Service & Commerce

Launch secure, revenue-focused AI agents inside Salesforce with ETG Digital. Automate service, accelerate sales cycles, and power conversational commerce across every digital channel.

AI Agent for Every Salesforce User

AI CRM & Agentforce Specialists

Why Choose ETG Digital for Salesforce Agentforce

AI Agents Designed Around Revenue, Not Experiments

We combine deep Salesforce platform expertise with practical AI patterns to launch Agentforce use cases that your sales, service, and operations teams can trust on day one.

Custom AI Agents

Custom AI Agents tailored to automate Salesforce workflows & elevate customer experiences.

Technology Expertise

25+ years of deep technology expertise, driving innovation, scale, and impact across industries

Industry Focused Solutions

Tailored Salesforce solutions designed to meet the unique needs of your industry.

End-to-End Support

Comprehensive Salesforce support—from strategy to execution and beyond.

Employee Agent for Internal Salesforce Users

Discord Bot Integration with AgentForce

WhatsApp Integration with AgentForce

Commerce Agent on Facebook

Agentforce Order management Demo​

SDR Agent Demo​​

Merchandising Agent Demo​

Conversational Agent Demo​​

Experience the power of Agentforce in action​

Watch a quick demo and discover how real-time automation can improve accuracy, reduce delays, and scale your operations effortlessly.

AI Solutions by ETG Digital Across Key Industries

What's New in Salesforce Agentforce

Latest Salesforce AI & GPT Capabilities

Stay ahead of the curve with the newest Salesforce Agentforce, Einstein, and Data Cloud innovations—implemented and governed by ETG Digital.

Agent Builder

Design & deploy Salesforce AI agents quickly using configuration, not custom code, while keeping governance in place.

Einstein GPT

Generate call summaries, emails, and knowledge articles that live directly in Salesforce records.

Data Cloud + Agentforce

Activate unified, real-time customer profiles to fuel more relevant, trusted AI-powered interactions.

AI-Driven Automation Studio

Orchestrate cross-cloud workflows, approvals, and triggers using natural language instructions.

Unlock the Potential of Salesforce Agentforce with ETG Digital

Ready to turn AI from experimentation into a reliable growth engine? Partner with ETG Digital to design, implement, and scale Salesforce Agentforce solutions that your teams and customers will love.

Salesforce Agentforce FAQs

Answers to common questions from CIOs, CMOs, and Heads of CX evaluating AI CRM and Agentforce deployments on Salesforce.

What is Salesforce Agentforce?

Salesforce Agentforce is Salesforce’s AI agent platform that lets you create secure, intelligent assistants powered by your CRM data. These agents can automate tasks, surface insights, and converse with customers or employees across channels, including web, chat, and messaging apps.

You can start with core Salesforce data, but Data Cloud significantly improves Agentforce performance by providing unified customer profiles, behavioral signals, and real-time context for each interaction.

Most organizations launch an initial Agentforce use case in 6–10 weeks, depending on scope, integration complexity, and governance requirements. We prioritize fast, measurable outcomes before scaling to additional agents.

Yes. Agentforce leverages Salesforce’s security model, permission sets, and audit capabilities. ETG Digital configures additional controls, such as guardrails for prompts, redaction of sensitive data, and approval flows for high-impact actions.

Absolutely. We build Agentforce experiences that connect with Salesforce Digital Engagement, WhatsApp, Discord, web chat, email, and contact center tools while ensuring a single source of truth in Salesforce.

We work with your team to define success metrics such as case deflection, time-to-resolution, sales cycle length, pipeline creation, average handle time, and online conversion so that every Agentforce use case is tied to a clear business outcome.