Transforming Customer Journey With Salesforce Customer 360

“Information is the oil of the 21st century, and analytics is the combustion engine." – Peter Sondergaard, Senior VP, Gartner Research. Source: http://www.thestaffingstream.com/2014/09/11/information-is-the-oil-of-the-21st-century/ Focusing on the organizational transformation from the…

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Optimizing Commerce with Salesforce Commerce Cloud

More than 2.6 bn people search on the internet for product and services. So, to stay competitive, retailers are incorporating multiple channels into their sales. In the last 20 years,…

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BOPIS – Buy Online Pick Up In Store

BOPIS, Click & Connect ... Whatever you call it, the Brick-and-Mortar Store Model has changed The Buy-Online-Pick-Up-In-Store (BOPIS) / Click-and-Collect eCommerce model boomed during the 2019 Holiday shopping season.  Stores…

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eCommerce Platform Optimizations

Virtually overnight, eCommerce became the #1 most critical sales platform Brick and mortar stores practically shut down, thanks to the social distancing precautions, and other businesses from restaurants to retailers…

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