ETG Global Services Inc, is a Global Salesforce Implementation partner with tremendous expertise and experience in implementations, platform migrations and dedicated support teams.
You're probably quite familiar with that Salesforce provides premium commerce experiences, and today we will discuss Salesforce Order Management System, which is designed for innovation. It would help if you…
There are several ways to think about omnichannel retail, but the first thing that needs to be addressed is defining precisely what omnichannel means. How a customer uses and receives…
In simple word, the migration from one technical system to another is re-platforming. Mainly retailers do re-platforming to increase the performance and usability of their business. Re-platforming is used to…
To respond to the after-effects of COVID-19, companies across the globe have to rethink their operating models. Salesforce was no different. To support customer needs, they launched products like Work.com…
“Information is the oil of the 21st century, and analytics is the combustion engine."– Peter Sondergaard, Senior VP, Gartner Research.Focusing on the organizational transformation from the inside-out, customer-facing channels' exponential…
Predictive analytics allows users to make predictions about unknown future events and extends advanced analytics. Evaluating present data and making predictions adopts varied approaches from machine learning, data mining, artificial…
From remote work to contact tracing, public outreach, digital services, returning to work, and vaccine management, all the industry leaders have rolled out new products during each leg of the…
Change is inevitable. And so is the retail industry. Merchants are getting new options due to changes and improvements in technology. Technology advances rapidly, the eCommerce site you built a…
In this digital age, social media is a crucial component of your sales and marketing strategies. Using various social media channels as a key to communicate with your customer has…
More than 2.6 bn people search on the internet for products and services. So, to stay competitive, retailers are incorporating multiple channels into their sales. In the last 20 years,…
The average eCommerce store typically sees its conversion rate hovering around the 2-3% mark. But your goal isn’t to be average, right? So, let’s take a look at some of…
To consolidate and organize customer data like contact information, account information, and others, a business of any size can use CRM. CRMs are capable of fetching information from various channels…