• MuleSoft AI & Agentic Integration

Connect your enterprise.
Power your AI.

Turn disconnected data, applications and APIs into a foundation for AI that can do more than answer questions. With MuleSoft and ETG Digital, connect AI agents to the business systems, information and workflows they need—with governance built in.

Connect systems. Enable agents. Govern every interaction.

MuleSoft Salesforce AI Integration Flow
From AI experiments to business impact

Your AI is only as useful as the
systems it can reach.

AI initiatives often stall when data is blocked, applications are disconnected, or teams cannot govern how agents access business capabilities. MuleSoft helps connect the pieces.

01 / CONNECT

AI cannot access the right business data

Important information is scattered across CRM, ERP, commerce and custom applications. Agents need trusted access to act.

Discover connected data →
02 / ACT

Agents can answer—but cannot complete work

Without secure tools and workflows, agents stop at recommendations instead of completing business actions.

Explore AI-enabled workflows →
03 / GOVERN

Scaling AI creates new control challenges

As agents multiply, teams need visibility, access policies and measurable controls to scale with confidence.

Build governance in →
MuleSoft's AI foundation

Build AI that connects, acts and stays under control.

Use MuleSoft's integration and API capabilities to help make enterprise AI more useful, connected and governable.

⌘
AI-assisted development

MuleSoft Vibes

Help integration teams work with AI-assisted development experiences to accelerate API and integration work.

Explore AI-assisted development →
API-led & agent connectivity

Make enterprise capabilities available to AI

Expose governed business capabilities through reusable APIs and tools so agents can interact with enterprise systems.

Explore connectivity →
⬡
Security & control

Govern APIs, models and agent access

Support enterprise controls with authentication, traffic policies, monitoring and visibility across connected services.

Explore governance →
A practical path to enterprise AI

From disconnected systems to
connected AI workflows.

Start with a business use case, connect the right capabilities, and expand with measurable integration patterns.

01

Identify the use case

Choose a customer or employee workflow where connected data and action can create a meaningful result.

02

Connect data & systems

Use MuleSoft APIs and integrations to make trusted enterprise information and capabilities accessible.

03

Enable and govern AI

Connect agents to approved tools and workflows, with appropriate access controls and monitoring.

04

Measure and scale

Track outcomes, improve the workflow and expand successful patterns across more use cases.

Built on MuleSoft's integration platform

Integration is the foundation. AI is the opportunity.

Bring APIs, data, applications and reusable capabilities together to support connected, coordinated and enterprise-ready AI experiences.

API ManagementAgentic AI PatternsConnectivityData AccessMCP ConnectivityAgent IntegrationRPA & ToolsMonitoring & Governance
ETG Digital services

Make your MuleSoft AI strategy actionable.

ETG Digital can help your team assess integration readiness, design the right architecture and plan a path from proof of concept to production.

Assess your AI readiness

Identify integration gaps, data access constraints and opportunities to connect AI with enterprise systems.

  • Use-case prioritization
  • Integration readiness review
  • Architecture and access evaluation

Build a secure AI integration foundation

Connect APIs, data and business capabilities so AI agents can interact with systems through governed workflows.

  • API-first connectivity
  • Reusable integration patterns
  • Agent and tool orchestration

Govern AI at enterprise scale

Help teams secure, observe and manage the APIs, models and connected agent experiences they rely on.

  • Authentication and access controls
  • Monitoring and operational visibility
  • Governance and policy alignment
Designed around your business

Start with the outcome—not the technology.

Whether you are exploring AI agents, modernizing APIs or connecting AI to enterprise applications, define a clear business outcome before you scale.

Discuss an AI use case
✓

Customer experience

Connect customer data and service information so AI agents can support more relevant, timely interactions.

✓

Employee productivity

Enable teams to find information and complete routine work across connected enterprise systems.

✓

Enterprise readiness

Build the integration, security and governance foundations needed to move from experimentation toward production.

Frequently asked questions

Understand MuleSoft AI.

Clear answers to common questions about connected AI, agents and enterprise integration.

What is MuleSoft AI?
MuleSoft AI brings integration and API capabilities into AI initiatives, helping applications, data and business capabilities work together so AI experiences can access trusted information and take useful actions.
How does MuleSoft help AI agents?
MuleSoft can expose governed enterprise capabilities through APIs and integrations, allowing AI agents to retrieve approved information and trigger business workflows with appropriate access controls.
How does MuleSoft work with Salesforce Agentforce?
MuleSoft integration and API capabilities can help connect Agentforce to enterprise applications, data and processes beyond Salesforce, supporting coordinated workflows across systems.
How can ETG Digital help?
ETG Digital can help assess use cases and integration readiness, design API-led architecture, connect enterprise systems, and plan governance and implementation steps for AI-enabled workflows.

Ready to make AI work across your enterprise?

Identify your highest-value opportunity and build a connected, governed path from AI potential to business action.