• Health Intelligence AI

Make health data
work smarter

Health Intelligence AI unifies records, labs, programs and claims, forecasts risk early, and shows daily progress against every target—so leaders and care teams can act sooner.

A no-obligation pilot can start within one week of approval.
Built on the Salesforce ecosystemData 360AgentforceTableau NextMarketing Cloud
The challenge

Targets slip when problems show up late.

Disconnected systems and delayed reports make it harder to spot risk, prioritize resources and engage people at the right moment.

One view.Clearer decisions.

Move from retrospective reporting toward proactive, goal-led action.

◫
Fragmented information

Data sits across separate systems, so teams struggle to build one reliable view.

◷
Reports arrive late

Manual reporting slows decisions and hides emerging changes.

△
Risk is spotted too late

Teams react to demand surges and performance gaps instead of preparing earlier.

◎
Outreach feels generic

Broad messaging can reduce engagement from patients and members.

The AI solution

Four capabilities. One clearer path to your goals.

Give teams practical ways to understand performance, anticipate change and take timely action.

01 / ASK
文

Ask in plain language

Explore answers by region, site, age group or program—without waiting in an analyst queue.

02 / FORECAST
➜

Forecast risk

Use seasonal and trend patterns to understand where demand or risk may rise next.

03 / MONITOR
◉

Track targets live

Monitor key performance indicators and alert teams when progress moves off course.

04 / COMMUNICATE
♟

Reach people

Share AI-assisted summaries through email, text and WhatsApp to help prompt action.

Key differentiators

Intelligence built around the outcomes that matter.

Connect operational visibility, planning and leadership insights in one adaptable approach.

  • Built on Data 360, Agentforce and Tableau Next.
  • Unify clinical, program and claims information.
  • Track goals with risk flags before targets are missed.
  • Support role-based access and audit trails for sensitive health data.
From insight to action

See the signal. Understand the risk. Act with confidence.

Give the right people timely context to prioritize follow-up and make better-informed decisions.

0AI capabilities
0Health KPIs to monitor
Designed for impact

For organizations accountable to health outcomes.

Designed for US health organizations and adaptable to other markets.

✚

Public health agencies

Spot potential outbreak and chronic-disease risks earlier, and measure program impact against defined goals.

⌂

Hospitals and health systems

Improve visibility into capacity, readmissions and no-shows to help teams plan around clear targets.

♡

Health plans

Identify care gaps and improve member outreach, engagement and retention with more timely insights.

How it works

From raw data to goals you can track.

Start with the data you already have, align it to the outcomes you care about, then expand over time.

STEP 01

Connect

Bring in records, labs, program and claims data. Validate and map the sources into a shared model.

STEP 02

Unify

Create a view from person to population, then define the targets and measures that matter.

STEP 03

Act

Ask questions, forecast and monitor progress. Route alerts to the people who can respond.

STEP 04

Evolve

Add data sources and AI models, then refine the experience using team feedback.

A better operating model

Move from hindsight to foresight.

Before AI

  • Fragmented data across multiple systems
  • Manual reports and late surprises
  • One-size-fits-all outreach

Goals are managed in hindsight.

With AI intelligence

  • One connected, AI-ready view
  • Progress monitoring and early warnings
  • More relevant messages that prompt action

Teams can plan and respond earlier.

Business value

Make every decision more purposeful.

Faster to target

Early warnings and daily tracking help keep goals on course.

Smarter resources

Direct staff and budget toward areas where forecasts show a need.

Higher engagement

Clear, timely communication helps bring people back into the journey.

Confident decisions

Help teams work from a shared, more current source of insight.

Built to evolve

Start with the essentials. Expand your intelligence.

Potential future enhancements can add more depth as your data and operating needs mature.

⌁

Live data feeds

Extend the solution with real-time updates from connected systems.

◈

Predictive intelligence

Explore richer scenarios for planning, capacity and resource allocation.

❖

Continuous learning

Refine models and workflows using appropriate field feedback and governance.

Questions, answered

A few things you may want to know.

It is designed to unify records, labs, program information and claims into a connected view that supports reporting, forecasting, KPI monitoring and communication.

The proposed solution is built around Data 360, Agentforce and Tableau Next, with Marketing Cloud listed as part of the supporting ecosystem.

The supplied overview describes a no-cost, no-obligation pilot that can begin within one week of approval. Timing depends on approval and readiness.

The approach includes role-based access and audit trails. Final controls, integrations and compliance requirements should be confirmed during solution design.

Ready to make your data work harder for your customers?

Let’s explore how Tableau Next and AI-powered analytics can help your teams see the full picture, find the right signals and act with confidence.