QA Testing – Digital Streaming Services

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One of the worlds’ largest digital video providers hired ETG Digital to design and develop their streaming technology.

We created the mission-critical technology for these platforms (in order of priority):


Web Browser (Chrome, Firefox, Safari, Edge), iOS, Android, PS4, Xbox One, Roku, Fire TV, Apple TV, Android TV, Kindle, PS3, Xbox 360, Samsung Smart TV, Windows, LG Smart TV, Vizio Smart TV.


And then, we developed an advanced QA Testing protocol that could be continually revised and updated as new API’s, Hardware, and Operating Systems become available.  When new technology arrives, we knew that the core products would need to be continually updated AND that advanced testing would be necessary to ensure a professional customer experience.

One of the Advanced services here at ETG Digital is our QA Testing.  We provide a wide range of services on many platforms. We provide everything from Mobile application Testing, to Salesforce QA Testing, and advanced multi-platform Digital Assurance Testing.

In this blog, I’ll focus on an ongoing QA Testing project continually revised and modified because the nature of consumer technology is always in flux.

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ETG developed a scalable testing automation framework to be both flexible and compatible with the vendor-provided APIs for each hardware platform.  Our testing is both functional and contextual. And it addresses an ever-increasing range of hardware platforms.

QA Project Scope:

ETG QA Testing Agile Methodology 01

Objectives and Achievements:


The ETG solution:

ETG used a multi-framework approach to build the automation required for this high-demand QA Testing project.

We started by using a Behavior Driven Development framework (BDD).  ETG used this framework to extend the automation to a wide range of areas from the backend to the frontend on the Web Products, Consoles, and Mobile Platforms.

  • We used Cucumber as a collaboration tool for BDD. It acts as a “bridge” between Business Language and Technical implementation. It allowed us to define the Tests as behaviors of an application and allowed ETG to communicate the testing features to the Clients Business users.
  • We used GHERKIN, a plain descriptive language (English), to define the project features. Again, focusing on communication with the client.
ETG QA Testing Multi Framework Approach

RPA: Robotic Process Automation: RPA allows ETG to build complex automations with an extensive range of functionalities for each.  This technology allows the processing of input, transactions, action triggers, and communications with other systems by creating software bots that manage and track every step. 

  • This project included a combination of different applications, components, and technologies that run on multiple operating systems. The scope of this project is enormous, and we used various tools to build these automations. Selenium, Sikuli, etc., combined with UIPath RPA tools, streamlined the testing. It also allowed us to overcome the limitations of using a single RPA tool.
  • ETG created a vast library of automations to identify and update individual system touchpoints for each UI and platform. We update this library as new hardware, APIs, and other factors are brought to our attention.

This diagram depicts ETG’s high-level Bot automation testing approach:

ETG High Level Bot Automation Testing Approach

Pre-condition check / Test-data creation

  1. The automation script is triggered.
    1. The QA team build the Automation scripts
    2. The Test Data Management (TDM) team creates the Testing data
  2. The Automation script retrieves the test data (This is Automated wherever possible).

Auto Test BOT Execution:

  1. Automation script triggers the Bot through a job or from the control hub
  2. RPA process is initiated (as seen in the sample workflows or App1, App2, App3, and App4), and actions are performed by following the sequence defined in the RPA process flow.


  1. Automation script validates App3’s output: (web page, desktop app, DB, Mobile Apps, etc.) if RPA succeeds.
  2. Same as step 5, depending on the different actions or automated Bot process.
  3. The Automation script creates a Report.
  4. Code optimization is performed based on the Analysis


QA testing can be daunting.  And depending on your needs, ETG Digital will build the appropriate protocols and procedures to ensure that your products are ready for consumer use.

From Salesforce Implementations to Salesforce Custom Development to Headless mobile Apps, Streaming technologies, and more, ETG has the skill sets to improve and optimize every project.

About ETG Digital

ETG is a Crest Level Salesforce Partner headquartered in Plano, Texas. We are ISO 9001:2015 certified company with a global delivery center in Hyderabad, India. We have dedicated teams of professionals spanning continents located in US, Canada, UAE, UK, Australia and India. Our ability to maintain talent hubs in multiple locations and working on projects for clients from various domains gives us a very unique advantage. An advantage to leverage proven technologies like Salesforce Commerce, Sales, Service, Partner and Marketing Clouds and using them to deliver tailor made solutions for clients to suit their business requirements.

If you are looking to take your business into the next league, you are at the right place. Connect with us at or call us at +1 469 666 1119

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